Terms and Conditions

Last Updated: Jan 01, 2025

"Customer" refers to the individual or entity that has entered into an agreement with Dabadu for the use of the Services.
"User" means an individual authorized by the Customer to use the Services.
"Order Form" is the document specifying the Services to be provided, associated fees, and other terms.
"Confidential Information" includes all non-public information disclosed by either party that is designated as confidential or that should reasonably be understood to be confidential.

Provision of Services: Dabadu grants the Customer a non-exclusive, non-transferable right to access and use the Services during the subscription term, solely for the Customer's internal business purposes.
Accounts: The Customer is responsible for all activities that occur under its User accounts. The Customer shall ensure that all Users comply with these Terms.
Restrictions: The Customer shall not (a) modify, copy, or create derivative works based on the Services; (b) reverse engineer the
Services; (c) access the Services to build a competitive product; or (d) use the Services in violation of applicable laws

Fees: The Customer shall pay all fees specified in the Order Form. Except as otherwise specified, payment obligations are non-cancelable, and fees paid are non-refundable.
Invoicing and Payment: Fees will be invoiced in accordance with the Order Form. Unless otherwise stated, fees are due net 30 days from the invoice date.
Taxes: Fees do not include taxes. The Customer is responsible for paying all applicable taxes associated with its purchases.

Obligations: Each party agrees to protect the other party's Confidential Information with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.
Exclusions: Confidential Information does not include information that is (a) publicly known; (b) known prior to disclosure; (c) independently developed; or (d) disclosed pursuant to legal obligation.

By providing your contact information, including your phone number, youexpressly consent to receive SMS/text messages, voice calls, and emails from Dabadu and its authorized agents regarding your use of the Services. This includes—but is not limited to—notifications about appointment confirmations, service reminders, support updates, lead
assignments, and other operational communications.

You acknowledge and agree that:
Automated Technology: Messages may be sent using automated technologies such as autodialers or pre-recorded voice messages.
Carrier Charges: Standard message and data rates may apply from your mobile carrier.
Opt-Out: You may opt out of receiving certain non-essential communications at any time by replying “STOP” to any SMS or contacting us at [support email or phone number]. Essential service messages may still be sent to ensure core platform functionality.
Consent Is Not a Condition: Your consent to receive communications is not a condition of purchasing any product or service from Dabadu.
Dabadu will not share your phone number with third parties for their marketing purposes without your explicit consent.

Customer Data: The Customer retains ownership of all data submitted to the Services ("Customer Data"). Dabadu shall process Customer Data in accordance with applicable data protection laws.
Security Measures: Dabadu shall implement appropriate technical and organizational measures to protect Customer Data against unauthorized access and loss.

Ownership: Dabadu retains all rights, title, and interest in and to the Services, including all related intellectual property rights.
Feedback: Any feedback provided by the Customer may be used by Dabadu without restriction.

Warranties: Dabadu warrants that the Services will perform materially inaccordance with the documentation.
Disclaimers: Except as expressly provided, the Services are provided "as is" without warranties of any kind.

Limitation: Neither party shall be liable for indirect, incidental, special, or consequential damages.
Cap: Dabadu's total liability shall not exceed the amount paid by the Customer in the 12 months preceding the incident

Term: These Terms commence on the Effective Date and continue until all subscriptions have expired or been terminated.
Termination for Cause: Either party may terminate these Terms for cause upon 30 days' notice if the other party breaches a material term and fails to cure.
Effect of Termination: Upon termination, the Customer shall cease all use of the Services, and Dabadu shall delete Customer Data in accordance with its data retention policy.

Governing Law: These Terms shall be governed by the laws of the Province of Ontario, Canada.
Dispute Resolution: Any disputes shall be resolved through binding arbitration in Ontario.
Entire Agreement: These Terms, along with the Order Form, constitute the entire agreement between the parties.
Amendments: Dabadu may modify these Terms by providing notice to the Customer. Continued use of the Services constitutes acceptance of the modified Terms.

Dabadu Inc.

Suite 130 – 4275 King Street EKitchener Ontario N2P2E9Telephone: 1 (844) 605-0101

privacy@dabadu.ai